Terms of service
Using Compliance Tracker
These terms cover accounts, paid plans, AI features, and the limits of what the product promises. Last updated 4 September 2026.
At a glance
- The app is guidance only — verify every obligation on the official source.
- Free and Pro limits are described on Pricing; Stripe handles paid billing.
- Cancel Pro in the billing portal; deleting your account ends Pro immediately.
- AI explainers use curated catalogue data and can still be wrong.
Guidance, not legal advice
Compliance Tracker is a personal compliance calendar. Matched obligations, reminders, AI explainers, and catalogue text are informational only. They are not legal, tax, or regulatory advice. You remain responsible for verifying every requirement, fee, and deadline on the official government or regulator site linked from each obligation, and for any filings you make.
The service
We provide sign-in, compliance profiles, a curated obligation catalogue, checklist tracking, email reminders, optional AI explainers and profile research, and PDF export. Features and plan limits may change as we improve the product.
Accounts
You need an account (via Clerk) to save a profile, checklist, and reminders. Keep your sign-in details secure. You may delete your account from Account & billing; that permanently removes your checklist and profile data and cancels an active Pro subscription immediately.
Acceptable use
Use the service for your own compliance tracking. Do not abuse AI or reminder features, attempt to disrupt the service, scrape the catalogue to build a competing product, or use the app for unlawful activity. We may suspend accounts that violate these terms.
AI features
AI may suggest activity tags and explain curated obligations. It can be incomplete or wrong. It must not be treated as a complete licence search. You should not submit secrets, national insurance numbers, tax references, or other sensitive identifiers into prompts or profile fields.
Plans and billing
The Free plan has no subscription charge and includes the limits shown on Pricing. Pro is a recurring Stripe subscription. Optional pay-as-you-go usage for extra explainers and profile research is billed per use on your Stripe invoice when you enable it. Prices, currency, taxes, and invoices are handled by Stripe.
Cancellation and refunds
Cancel Pro from the Stripe billing portal (Account & billing or Pricing). Access typically continues until the end of the current paid period unless you delete your account, which ends Pro immediately. Unused time is not automatically refunded. If you are a consumer in the UK or EEA, mandatory cooling-off and other consumer rights still apply where the law requires them.
Our content and your data
The software, catalogue, and branding belong to Compliance Tracker. You keep your profile answers and checklist progress. We may use aggregated, non-identifying usage data to operate and improve the service.
Limitation of liability
To the fullest extent permitted by law, Compliance Tracker is provided “as is”. We are not liable for missed licences, late filings, fines, lost profits, or other losses arising from reliance on matches, reminders, or AI output. Nothing in these terms limits liability that cannot be limited under applicable law, including for death or personal injury caused by negligence, or for fraud.
Changes and law
We may update these terms; the date at the top of this page is the latest version. Material changes will be posted here. UK and EEA consumers keep non-waivable statutory rights. Privacy details are on Privacy & data. This page is product copy, not a substitute for advice from your own lawyer.
How we handle personal data
Sign-in, billing, AI, and analytics are described on the privacy page.